Shipping Policy

We aim to deliver your orders safely and on time. Please read the details below:

Order Processing

  • All orders are processed within 1–3 business days after confirmation.
  • Orders placed on weekends or public holidays are processed on the next working day.

Shipping Time

  • Delivery usually takes 4–7 business days, depending on your location.
  • Remote or rural areas may require additional time.

Shipping Charges

  • Shipping charges, if applicable, will be displayed at checkout.
  • Free shipping may be available on selected orders or promotional offers.

Order Tracking

  • Once your order is shipped, a tracking ID will be shared via SMS or email.
  • You can track your shipment using the provided details.

Delivery

  • Please ensure that your shipping address and contact details are correct.
  • If you are unavailable at the time of delivery, the courier may attempt re-delivery.

Delays

  • Delivery may be delayed due to weather conditions, logistics issues, or high demand periods.
  • We appreciate your patience in such situations.

Damaged Package

  • If the package appears damaged at the time of delivery, please refuse to accept it or record a video while opening.
  • Report the issue immediately at impexmmm1@gmail.com with proof.

Need Help?

  • For any shipping-related queries, contact: impexmmm1@gmail.com