Shipping Policy

We aim to deliver your orders safely and on time. Please read the details below:

Order Processing

• All orders are processed within 1–3 business days after confirmation.
• Orders placed on weekends or public holidays are processed on the next working day.

Shipping Time

• Delivery usually takes 4–7 business days, depending on your location.
• Remote or rural areas may require additional time.

Shipping Charges

• Shipping charges, if applicable, will be displayed at checkout.
• Free shipping may be available on selected orders or promotional offers.

Order Tracking

• Once your order is shipped, a tracking ID will be shared via SMS or email.
• You can track your shipment using the provided details.

Delivery

• Please ensure that your shipping address and contact details are correct.
• If you are unavailable at the time of delivery, the courier may attempt re-delivery.

Delays

• Delivery may be delayed due to weather conditions, logistics issues, or high demand periods.
• We appreciate your patience in such situations.

Damaged Package

• If the package appears damaged at the time of delivery, please refuse to accept it or record a video while opening.
• Report the issue immediately at impexmmm1@gmail.com with proof.

Need Help?

• For any shipping-related queries, contact: impexmmm1@gmail.com